Identified - We are seeing several instances of transactional emails (order notifications) not being delivered to Bottlenose hosted email addresses. Recently we made several changes to our mail servers to improve deliverability to @comcast.net email addresses for our email marketing platform. These changes caused a problem where certain transactional emails are being rejected by our inbound SMTP mail servers.

We should have this issue resolved within a day or two. As a workaround, please check your website frequently for new orders until we have this resolved.
Feb 21, 07:58 EST

About This Site

Welcome to Bottlenose's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Platform 2 Operational
90 days ago
99.88 % uptime
Today
Websites Operational
90 days ago
99.88 % uptime
Today
Site Search Operational
API Operational
Management Portal Operational
Platform 1 Operational
90 days ago
99.99 % uptime
Today
Websites Operational
90 days ago
99.99 % uptime
Today
Management Portal Operational
Site Search Operational
Email Partial Outage
SMTP Email Operational
Transactional Emails Partial Outage
Email Marketing Operational
POP3/IMAP Email Operational
Image CDN Operational
imgix Content Delivery Network Operational
imgix Rendering Infrastructure Operational
ICS Integration Operational
ASI Integration Operational
Service Desk Operational
Amazon Web Services Operational
AWS route53 Operational
AWS ec2-us-east-1 Operational
AWS elasticache-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS s3-us-standard Operational
AWS ses-us-east-1 Operational
AWS cloudFront Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Feb 22, 2019

No incidents reported today.

Feb 20, 2019

No incidents reported.

Feb 19, 2019

No incidents reported.

Feb 18, 2019

No incidents reported.

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.