All Systems Operational

About This Site

Welcome to Bottlenose's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Platform 2 Operational
90 days ago
99.9 % uptime
Today
Homepage Operational
90 days ago
99.9 % uptime
Today
Site Search Operational
API Operational
Admin Dashboard Operational
Platform 1 Operational
90 days ago
99.99 % uptime
Today
Websites Operational
90 days ago
99.99 % uptime
Today
Management Portal Operational
Site Search Operational
Email Operational
SMTP Email Operational
Transactional Emails Operational
Email Marketing Operational
POP3/IMAP Email Operational
Image CDN Operational
imgix Content Delivery Network Operational
imgix Rendering Infrastructure Operational
ICS Integration Operational
ASI Integration Operational
Amazon Web Services Operational
AWS route53 Operational
AWS ec2-us-east-1 Operational
AWS elasticache-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS s3-us-standard Operational
AWS ses-us-east-1 Operational
AWS cloudFront Operational
Jira Service Desk Service Desk Portal Operational
Jira Service Desk Service Desk Email Requests Operational
Jira Service Desk Service Desk Web Operational
Shipping Operational
FedEx API Operational
UPS API Operational
GLS API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 26, 2021

No incidents reported today.

Jul 25, 2021

No incidents reported.

Jul 24, 2021
Resolved - This incident has been resolved.
Jul 24, 10:19 EDT
Monitoring - All mail services are down. A software upgrade required all mail systems to be rebooted. A disk check is running which may take an extended time to complete.
Jul 24, 09:07 EDT
Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021
Resolved - This incident has been resolved.
Jul 21, 17:55 EDT
Monitoring - We have restored the configuration for the POP3/IMAP mail servers. Customers should be able to receive emails now. We believe no email was lost during the outage. Please close and reopen your email clients before checking for email. There may be a delay while your email messages get synchronized with your client.
Jul 21, 16:12 EDT
Update - We are continuing to work on a fix for this issue.
Jul 21, 13:19 EDT
Identified - A configuration issue is preventing the inbound email service from functioning. All POP3 and IMAP email services are down. Emails are being received and added to user's inboxes. As soon as the issue is resolved users will have access to all of their email messages. We are working to correct the issue.
Jul 21, 13:03 EDT
Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.