All Systems Operational

About This Site

Welcome to Bottlenose's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Platform 2 Operational
90 days ago
99.67 % uptime
Today
Homepage Operational
90 days ago
99.81 % uptime
Today
Site Search Operational
90 days ago
99.53 % uptime
Today
API Operational
Admin Dashboard Operational
Platform 1 Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
Site Search Operational
Email Operational
SMTP Email Operational
Transactional Emails Operational
Email Marketing Operational
POP3/IMAP Email Operational
Image CDN Operational
imgix Content Delivery Network Operational
imgix Rendering Infrastructure Operational
ICS Integration Operational
ASI Integration Operational
Amazon Web Services Operational
AWS route53 Operational
AWS ec2-us-east-1 Operational
AWS elasticache-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS s3-us-standard Operational
AWS ses-us-east-1 Operational
AWS cloudFront Operational
Jira Service Desk Service Desk Portal Operational
Jira Service Desk Service Desk Email Requests Operational
Jira Service Desk Service Desk Web Operational
Shipping Operational
FedEx API Operational
UPS API Operational
GLS API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 12, 2021

No incidents reported today.

May 11, 2021

No incidents reported.

May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021
Postmortem - Read details
May 3, 15:54 EDT
Resolved - This incident has been resolved.
May 3, 14:10 EDT
Identified - All calls to GLS shipping API are returning "Could not get authentication token for account" error messages. This situation started on Sunday, May 2. We have not been able to reach anyone at GLS as their offices are closed on Sunday. We will reach out first thing Monday morning for a resolution. For now, we have unselected GLS as a shipping option for each store that had it selected.
May 2, 20:36 EDT
May 2, 2021
May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.