Email system outage
Incident Report for Bottlenose
This incident has been resolved.
Posted Oct 04, 2018 - 06:02 EDT
We have restarted all email related services on the affected instances. The CPU load has subsided and now we are seeing normal operation levels. We will continue to monitor the email services.
Posted Oct 03, 2018 - 18:22 EDT
High CPU load occurred on primary email server instance resulting in server becoming unresponsive and not available for email (SMTP, POP3, IMAP, transnational and marketing emails).
Posted Oct 03, 2018 - 18:17 EDT
We are currently investigating this issue.
Posted Oct 03, 2018 - 18:05 EDT
This incident affected: Email (SMTP Email, Transactional Emails, Email Marketing, POP3/IMAP Email).