Website outage

Incident Report for Bottlenose

Resolved

We're not sure what caused this issue which prevented several customer websites from responding. We restarted a few backend instances, and service was restored.

Posted Nov 02, 2022 - 18:08 EDT

Update

We are investing an issue with the websites. Several customer websites are not responsive.

Posted Nov 02, 2022 - 18:06 EDT

Investigating

We are currently investigating this issue.

Posted Nov 02, 2022 - 17:49 EDT

This incident affected: eCommerce (Homepage, Site Search, API, Admin Dashboard).